Shipping Policy .
Sustainable Shipping
At Bzalani, we prioritize sustainability and reduce our carbon footprint. We ship products directly from the supplier to you, significantly cutting down on carbon emissions and costs. By using this approach, we reduce carbon emissions by at least 50% 🌱, making each purchase more environmentally friendly.
Import Fees
Please note that import fees may apply depending on your location. These fees are not covered by Bzalani, and we are unable to refund them. We recommend checking with local authorities to understand any potential charges upon delivery.
Delivery Times
Due to our direct shipping model, the average delivery time is between 2-15 business days. Delivery times may be impacted by high demand, especially during sales events or busy holiday periods.
COVID-19 Notice:
Delivery times may be longer due to ongoing COVID-19 measures. There may be unexpected delays beyond our control, but we are committed to delivering your order as quickly as possible. We apologize for any inconvenience this may cause.
Free Shipping
We offer free shipping on all orders, no matter the size or location.
Shipping Details:
- Australia & New Zealand: Free shipping on all orders.
- United Kingdom: Free shipping on all orders.
- United States & Canada: Free shipping on all orders.
Questions About Your Order?
If you have any questions or need further assistance regarding your order, please check our FAQs or email us at support@bzalani.com. Our customer service team will be happy to assist you.
Tracking Your Order
After placing your order, you will receive a tracking code within a few days. Please note that it may take 3-5 business days for the code to become active as it processes through multiple systems. Once active, use this code to track your delivery updates. Click [here] to view delivery updates.